Privacy policy

Tia Maria Wigs Privacy Policy

Last Updated: May 24, 2026

This Privacy Policy describes how Tia Maria Wigs (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from tmwigs.com (the “Site”).

By using this Site, you agree to the practices described below.

Contact Information

If you have questions about this Privacy Policy or would like additional information, please contact us:

TiaMariaWigs, LLC
P.O. Box 170
Edinboro, PA 16412

Email: orders@tmwigs.com

Personal Information We Collect

When you visit the Site, place an order, contact us, or interact with our content, we may collect certain personal information.

This may include:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order history
• IP address
• Browser/device information
• Shopping behavior and website interactions

We collect this information to:
• Process and fulfill orders
• Provide customer support
• Communicate regarding orders or promotions
• Improve website performance and customer experience
• Help prevent fraud and unauthorized transactions
• Provide marketing communications if you opt in

Device & Website Information

Certain information is collected automatically when you visit the Site through technologies such as cookies, pixels, analytics tools, and log files.

This may include:
• Browser type
• IP address
• Time zone
• Pages viewed
• Products viewed
• Search terms
• Site interaction behavior

This information helps us better understand how customers use our website and helps us improve the shopping experience.

Shopify & Third-Party Services

Our online store is powered by  Shopify.

Your information may be shared with Shopify and certain trusted third-party service providers that help us operate our business, including:
• Payment processors
• Shipping providers
• Analytics services
• Email/SMS marketing platforms
• Fraud prevention systems

These providers only receive the information necessary to perform their services.

To learn more about how Shopify handles personal information, please visit:  Shopify Privacy Policy

Marketing & Advertising

If you subscribe to emails, SMS marketing, or interact with our advertisements, we may use your information to provide:
• Promotions
• Product updates
• Live sale announcements
• Marketing communications
• Personalized advertising

We may use tools such as:
• Google Analytics
• Meta/Facebook advertising
• Shopify Audiences
• Email and SMS marketing platforms

You may unsubscribe from marketing emails or SMS communications at any time using the unsubscribe link or by contacting us directly.

Cookies

Our Site uses cookies and similar technologies to:
• Keep items in your cart
• Remember preferences
• Improve website functionality
• Analyze website traffic
• Personalize advertising and shopping experiences

Most browsers automatically accept cookies, but you may modify your browser settings to disable cookies if preferred.

Please note that disabling cookies may affect portions of the Site functionality.

Customer Support Information

When you contact Tia Maria Wigs for customer service, consultations, support, or order assistance, we may collect information you voluntarily provide.

This may include:
• Emails
• Messages
• Order details
• Photos submitted for support or consultation purposes
• Other customer service communications

This information is used solely to provide customer support and improve customer experience.

Minors

This Site is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If you believe a child has provided personal information, please contact us so the information may be removed.

Data Retention

We retain order and customer information for business, legal, tax, accounting, and customer service purposes unless deletion is requested where legally permitted.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:
• Accessing your personal information
• Correcting inaccurate information
• Requesting deletion of your information
• Opting out of marketing communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

To make a request regarding your information, please contact: orders@tmwigs.com

Do Not Track

Because there is currently no consistent industry standard for “Do Not Track” browser signals, our Site does not alter its practices when such signals are detected.

Security

We take reasonable precautions to help protect your personal information. However, no method of electronic transmission or storage is 100% secure.

Payment information is processed securely through Shopify and authorized payment providers. Tia Maria Wigs does not directly store full credit card information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes to our practices, services, operational needs, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

Questions or Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact: orders@tmwigs.com