Hi Live Sale Shoppers!! Welcome to Tia Maria Wigs, LLC live sales! Tia Maria wigs is an online synthetic wig boutique that offers a varied brands, products, and services!
If you are new to the Tia Maria Wigs, LLC live sales or haven’t purchased recently…this post is for you! Here are some tips and tricks to shopping the Tia Maria Wigs live YouTube sales :) **There have been updates so please read through this entire post to make sure you up to date and ready to shop!
Live sale information can also be found in the description box of the live sale as well as the chat box you see during the live sale.
WHAT HAS CHANGED FOR 2023?
If you are a returning customer, please note the following changes. As of January 1, 2023 per the tax laws in my state of Pennsylvania, I will be charging sales tax on all wigs and products. Tax is not added to services. The sales tax rate for PA is 6%. Also, Doll Baby wigs will no longer be available on the TMWigs website. You will only be able to get them during live sales.
Unfortunately, there has been a bit of a challenge with people claiming things and either cancelling after the sale or simply not paying. I will need to be a bit stricter about this moving forward. It’s not just effecting my business but there are often only one of something and other people would have liked the opportunity to claim them.
WHEN WILL LIVE SALES BE HELD?
Live sales will be every Thursday from 5-7pm EST and every other Saturday from 11:30 am - 1:30pm unless otherwise indicated. Live sale prices are valid for live sale purchases ONLY.
I AM A FIRST TIME BUYER, WHAT DO I DO?
If you are new to these love sales – WELCOME! The first thing you will want to do is read this post you are reading right now to learn how this all works – lol!! Please read through each policy BEFORE purchasing. Questions during the live sale are welcomed, but the blog post will help your learning curve immensely.
**Please include your screen name in the message. I can only see your YouTube screen name, so if you don't reach out or register on my website, I don't know who you are. Please do not put your personal information in the chat or comment section of my videos. I do have a filter on that holds those comments so that only I can see them. However, some of them may slip through. I do not want anyone's personal information exposed :) **When registering I will need your name, email, AND shipping address.
HOW DO I CLAIM A WIG & PAY FOR IT?
Tia Maria Wigs values our customers and appreciates your business! All wigs, services, & products are considered Final Sale. There are no refunds, exchanges or store credits given.
HOW TO CLAIM A WIG DURING THE LIVE SALE ▶▶
If you want a wig, you will write in the LIVE chat box. Be sure you are in the LIVE CHAT BOX so I can see it. If I see your claim, I will verbally acknowledge it. If you do not hear me acknowledge your claim, I either did not see it or someone claimed ahead of you. Please not that your live chat may not be 100% in sync with mine based on where you are in the live broadcast and your internet speed.
CLAIM EXAMPLE ▶ “Tia Claims – [Name of Wig]”.
Claims must be paid within 1 hour of the live sale OR within 1 hour of the receipt of your invoice. After that your claim may expire. **Unpaid claims could also result in you not being able to claim again in the future. Please note: if you aren't sure about a wig, please do not claim it. You can use the instructions below to claim available wigs after the live sale.
NOTE: I can remove combs from wigs prior to shipping for $5 per wig. This is a live sale price only. Please indicate comb removal when claiming.
HOW TO CLAIM A WIG AFTER THE LIVE SALE ▶▶
Wigs not sold during the live sale will be available to purchase after the sale. Please send me message here: https://linktr.ee/tiamariawigs to request an after-sale purchase. Please avoid wig purchase request made via the live sale video comments, as I may not see those in a timely manner.
HOW TO PAY ▶▶
If you have previously paid me directly via Venmo, please contact me if you would like to continue to pay that way PRIOR to your purchase. you can continue to do that. The link to pay is here: https://linktr.ee/tiamariawigs. You will still receive an invoice/receipt through my website.
**I can accept various forms a payment through the invoice I send - including major credit cards, PayPal, Google Pay, and Apple Pay. More payment options are being added regularly. I MUST have an email address to send you an invoice. I also need your shipping information as well. Please send it to my via the link above if I do not have it.
HOW CAN I CONTACT YOU?
The fastest & easiest way to contact me is via this link: https://linktr.ee/tiamariawigs. There is an order and contact form listed as well as all of my socials and places to find me.
For order inquires email: firstname.lastname@example.org (**Please use a detailed subject line).
For business inquires email: email@example.com (**Please use a detailed subject line).
WHAT ARE THESE WIGS YOU ARE SELLING?
I sell various types of synthetic wigs and products during my live sales. I am an authorized retailer for several Name Brand Wig brands including, but not limited to, TressAllure, Raquel Welch, Rene of Paris, Noriko, Hairdo, Gabor, and The Hair Grip. I occasional sell wigs that I have reviewed on my channel. If that is the case, it will be clearly indicated. The other wigs you see me most of sell are called “Doll Baby” wigs.
Doll Baby Wigs are those that I have purchased from my vendor and may or may not have altered to be flattering and ready-to-wear. This can include lace cutting, wig alterations and customizations, toning, dyeing, etc. Wigs are kept in a non-smoking environment. I have 2 cats. They may or may not be washed prior to shipping depending on need.
I focus on purchasing wigs that are discontinued styles and/or colors so that they can be loved by you and saved from being unused or end up in a landfill. I do not share brand names as these are not readily available to purchase.
HOW DO I KNOW WHAT COLOR THE WIG IS OR IF IT WILL FIT?
Unfortunately, I cannot guarantee fit or color for several reasons. Therefore, it’s important to ask questions. I am very helpful with customers to ensure a correct wig choice and purchase.
Colors can appear different in various lighting AS WELL AS to your naked eye. I do my best to describe and name colors, however they are based on my subjective opinion and may not align with yours. Moreover, there are no standardized wig color names across brands and manufacturers. Learn more here: https://youtu.be/LMMpcsjsQzQ.
My head & face measurements are in the description box as well as below.
MY STATS ▶
Head Circumference: 21.5” (Petite/Average)
Ear to Ear: 11.75” (Petite)
Front to Back: 14” (Average)
Hairline to Bottom of Chin: 8.25”
I cannot guarantee fit as wig fit can be affected by MANY variables including the amount of hair you have, what you are wearing under the wig, your personal head shape and size, the construction of the wig, varying sizing differences across manufacturers, etc. I can only estimate fit and size, based on my personal measurements.
WHAT IS YOUR SHIPPING POLICY?
At this time, I can only ship with the US. I usually ship USPS PRIORITY MAIL (Usually 2-3 day) which includes $50-$100 insurance and tracking. Tracking numbers will be updated on your order and emailed to you. *Any order that include liquid items – such as Wig Wax MUST be shipped Ground per USPS guidelines. You will still receive tracking but they could take slightly longer than PRIORITY mail.
All orders are processed and fulfilled typically within 1 to 4 business days (excluding weekends and holidays) including live sale items, unless otherwise stated. You will receive and email when you order is confirmed, when your order is fulfilled (meaning it is packed and ready to ship) and a final email once it has shipped and I add the tracking number to your order.
These processing and fulfillment times do not apply to items that are drop shipped, special ordered, or additional services purchase including, but not limited to, comb removal, rooting, or any other wig customization or restoration.
Thank you for watching and shopping the Tia Maria Wigs, LLC Live Sale!